FAQ
What are the most frequently asked questions?
1. Do I need to make an appointment?
Answer: It is best to do so to ensure being seen at the time you want to be seen. We do understand that emergencies happen so if you were to come in without an appointment we will do our best to accommodate your requests.
2. Does dental treatment hurt?
Answer: Of course not! We know fear of pain is utmost in your mind when you see us …. so we routinely make sure your experience is one you will be happy with!
3. Is it expensive?
Answer: There are so many different treatment plans that are available these days. We will give you all your options and help you choose one that you are comfortable with. Then, and only then, will we begin your complete dental care plan to keep you smiling for years to come.
4. What do you mean by Treatment Plans?
Answer: Most people come in when they are in pain and are hurting. We deal with the immediate emergency if it is needed, and during the initial examination we also see if there are other treatment required which you may not know you need. Lastly comes the ‘wish list’ dentistry, this is where we can show you how we can change your existing smile to give you the smile you always wanted. We will draw up a plan where the most urgent is done according to what you want done first. The goal is always to get you a place where you only need a six-monthly clean-up and polish!
5. Can I see what I will look like before I do a Makeover?
Answer: That’s the best part! We will do a mock-up for you which takes only minutes and gives you an idea of how your new smile looks like. The mock-up is detachable and totally painless to do, too.
6. Do you accept credit cards?
Answer: Yes, we accept Visa and Master Card as well as Direct Debit Bank Cards for the major banks.
7. Is there a guarantee period?
Answer: We guarantee our procedures for one calender month which means if the fillings are broken by you within the month we will re-do them for no additional fee or refund you the fee you paid us.
8. How do get to the clinics?
Answer: Check out the page ‘Location’ in this blog. There are directions to both clinics and a map you can download and print if necessary. Please note the car parking tips especially for the clinic in EON Bank (Parking your car really is easy if you follow the tip)
sam0143 Says:
what is the budget i need to allowed if i go for partial dentures (4 nos of front upper teeth)? thanks for your advice
Posted on July 24th, 2009 at 7:55 pm
Dr Fauziah Says:
Hi Sam,
Sorry for the late reply. I was away on vacation and only just returned.
For partial dentures you can choose two different bases which are chrome or acrylic.
Chrome is a casted metal base that is fine and light and can be crafted into a very minimal shape. However because it is casted it is more costly at RM500.
Acrylic is a plastic base which is much thicker as it needs the bulk for strength and tends to absorb fluids like any plastic does over time especially if it is worn all the time! It is much easier to make and therefore is cheaper at RM150.
Each tooth is RM35 hence that portion doesn’t make the difference to the cost… 4 teeth means RM140.
So the cost depends on what you choose: the chrome/metal base with plastic teeth will be RM640 , or the acrylic/plastic base with plastic teeth will be RM290.
It’s really what you want and what would suit you best … perhaps the best thing to do is to drop by and we can show you samples and explain the differences in the quality.
Please call Idayu at 603-26917359 (after Tuesday 28 July as we still are doing the final touches on the renovations in the KL clinic) or call Hapiza at 603-41071591 for the Taman Melawati branch and we will be happy to slot you in.
Dr Fauziah
Posted on July 26th, 2009 at 11:31 pm
michelle Says:
hello dr. i wanna ask what’s the difference between scaling, polishing and whitening??
Posted on August 21st, 2009 at 1:15 pm
admin Says:
Hi Michelle,
A scaling is when the dentist uses a machine to remove the hard deposits that cling on your teeth (usually at the margins near your gums). Please see the Common Problems page for my post on this.
Polishing is when the dentist uses a bristle brush or a rubber cup with a paste to remove the stains from your teeth.
Whitening is a procedure (usually after scaling and polishing) where a gel-like mixture is placed on the teeth. Then a light source (a plasma light or an ultra violet light) is usually used to further activate the oxidising process of the mixture. This literally bleaches your teeth hence it becomes whiter.
There are home remedies and in-house professional formulations available.
If the procedure is done by a dentist, the control of the oxidising process is greater (it’s all in the timing and the use of the light source). Home remedies do not have the fine control that dentists have over the whole process hence the concentration of the mixture is much less.
Also remember in home remedies there is a danger that the mixture is accidentally swallowed(!!) and that the mixture is left on too long. Most people will leave on a mixture for longer than recommended! If the box says 10 minutes, they will leave it on for 15 minutes!!
Another very important consideration is that if the procedure carried out in the dental clinic, the dentist will make sure that the teeth do not have cavities or cracks or leaking fillings where the mixture can seep in and potentially cause damage to the tooth.
The main problem is most people are already afraid of dentists and probably have opted to try out a home remedy because they want to avoid seeing the dentist in the first place … in this case they probably have no idea they have a cavity or crack or leaking filling and end up damaging their teeth and have a lot of sensitivity after the procedure!
Thanks for asking, Michelle … I will write a post talking about this in the Common Problems page over the weekend for easy reference for others who may be interested too.
Hope this answers your question!
Dr Fauziah
Posted on August 22nd, 2009 at 2:44 am
michelle Says:
thanks doctor really helpful information u provided…
Posted on August 26th, 2009 at 5:30 pm
Dr Fauziah Says:
Hi Michelle,
You are welcome! Actually I did extend the whole explaination in the Common Problems Page in this blog thanks to you!
I reckon that many people probably have the same questions and may miss your question and my answer.
Thanks for prompting me to add to the page!
Next I’m going to write on common beliefs about extractions and debunk them!!
Dr Fauziah
Posted on August 26th, 2009 at 9:40 pm
shidi Says:
Assalamualikum Doktor Fauziah. I need to see you bcoz of my bad teeth…broken, stain..sensitive etc…need strengtening…so on…
I had bad experince with so called specialist doctor so long time ago…he was so rude. From then on i never visit any dentist anymore. But now i think i have to see you..you sound so nice,,.
so where should i make the appointmen? In Menara Eon or Melawati. I stay somewhere near setiawangsa. Any diffrence between the two branches?
Posted on September 4th, 2009 at 4:37 am
Dr Fauziah Says:
Hi Shidi,
I would love to see you and have the chance to change your opinion of dentists!
As to where you should make the appointment, I am in Menara EON bank on Mondays through Fridays and will be in Taman Melawati only on Saturdays.
Dr Nik Roslin, my associate is in the Taman Melwati clinic from Mondays through to Saturdays.
There is no real difference in the two branches other than the times (Menara EON is from 10am to 5 pm with the last patient at 4:30pm and Taman Melawati is from 9:30 am to 6pm with the last patient at 5:30pm)
If you live in Setiawangsa, and prefer to come on a weekend then the Taman Melawati clinic sounds like it may suit you best.
However the Menara EON clinic is usually open during the lunch time of 12 to 2pm on weekdays so we find people who work in the city prefer this.
Why don’t you call Idayu at 03-26911334 and she’ll help you make an appointment.
Hope to see you soon!
Dr Fauziah
Posted on September 6th, 2009 at 12:38 pm
ann bain Says:
Hi Dr Fauziah ,
I am so impressed with all the comments above.
I have questions for Dr..
I wil complete by braces by next month. The results not really satisfied me as I found there is a gap between my front teeth now. I did ask Dr , and he suggest me to go for Gum operations, which sounds so scarry…
I heard about the Composite Veneers from my friends..can it be done. And may I know how much it cost together with the whitening my teeth too…
Awaiting for your reply.
Thanks Dr
Posted on October 9th, 2009 at 1:16 am
Dr Fauziah Says:
Hi,
If you still have a gap and it looks like there is gum between the front teeth, your gum attachment between your lip and upper jaw may be the reason.
It’s difficult to say without actually seeing you. I would really like to examine you then tell you what are your options so you could decide on what to do. Perhaps like a second opinion?
Call idayu at 03-26917359 and she’ll sort out the appointment.
Dr Fauziah
Posted on October 12th, 2009 at 7:23 am
ann bain Says:
Salam Dr Fauziah ..
This is Ann , I met you in the afternoon. Just wanna to say thanks for the advice. You are really the nicest Doctor I ever met !!
Cant wait to see you again ..for my Makeover
Posted on November 3rd, 2009 at 1:35 am
admin Says:
Thanks Ann,
It’s always a pleasure to meet new patients and answering their queries.
I am glad you dropped in so I meet you personally and get to know you and talk about what you’d like most for your smile.
Hope to see you soon.
Dr Fauziah
Posted on December 17th, 2009 at 10:34 pm
Chrystal Says:
Dear Dr. Fauziah,
I know I needed quite a number of procedures to get my teeth right but what concerns me is not pain but the fear of throwing up halfway. I have what you call as sensitive reflexive gag. I remembered doing crowning and the dentist having to put some sort of denture-like mould to get a mould of my front tooth (the one that needs to be crowned). I felt like throwing up the whole time. It makes the dentist very upset. I’m also very upset as I want to fix my teeth but my fear of throwing up and reflexive gag is stopping me. Can I know if there is any way to help me? I really would like to correct my teeth.
p/s: I have a phobia of throwing up and I dislike mint taste.
Thank you so much Dr. Fauziah. Your attention is appreciated with utmost gratitude.
Posted on January 25th, 2010 at 11:55 pm
admin Says:
Hi Chrystal,
Yes I know how frustrating it is to have a gag reflex and need to do your teeth at the same time! What makes it worse is when your gag reflex starts …. everything, especially your palate, becomes even more sensitive!!
However we have managed in the past, to work with people with gag reflex … I think the key is to take it slow and allow you to settle down and get really, really relaxed!
We even have managed to do a special child who had a gag reflex! I think treating Chee Jiun (the special needs child) was the best lesson on dealing with patients with gag reflex ever!
Why not call either Idayu or Hapiza and make an appointment
so we can sort out how to go about you getting the treatment you want.
The numbers are 03-26917359 or 03-41071591 and they will be glad to help you make the appointment.
Don’t worry OK
Dr Fauziah
Posted on January 28th, 2010 at 8:29 am
ana Says:
Hello Dr,
It was so nice finding this website. I have several issues with my teeth but I am so afraid to go see a dentist. (scary and painful childhood experiences
) I hope you can help me sort this mess.
1. My gum bleeds every time I brush my teeth. And it’s starting to freak me out.
2. I have a condition I believe they call flourosis on my front teeth and I have been having this condition since childhood. On top of that, I am starting to have a prominent gap between my two front teeth.
3. I have a case of yellow teeth and this really affects my confidence. : ( I want to go for whitening procedure but unsure of the options and costs involved.
So could you please advise me on which treatment should be done first and the costs associated with every treatment.
I am getting married this year and I am freaking out.
Thanks in advance Dr.!
Posted on March 2nd, 2010 at 5:33 pm
admin Says:
Hi Ana,
Unfortunately childhood experiences can set you up for the rest of your adult life!! So yes, you are not alone, I often say 99.9999% of people in the world are scared of the dentists!
To reply your questions:
1. You probable need a scaling that’s all to sort out your bleeding gums…. don’t freak out!
2. Flourosis can be unsightly as it makes the teeth colour patchy, we can have a look and tell you what your treatment options are. The gap it usually an easy-peasy job!
3. Whitening with Zoom! Bleaching System (the best in the market right now in my opinion) costs about RM1600 and takes about an hour. We take a little longer as I do a lot of preliminary treatment thrown in to make sure you are comfortable and the results are great.
Well dear, first thing first … you got to get a proper examination done first of course.
Call Idayu at 03-26911334 or Hapiza at 03-41071591 and they’ll help you make an appointment ASAP!!
Dr Fauziah
Posted on March 7th, 2010 at 11:06 am
ana Says:
oh thanks doc for a very informative reply.
as i’m still a student and need to arrange my finance well, what should i do first? the whitening part or the gap-flourosis part?
thanks again!
Posted on March 30th, 2010 at 4:11 pm
Siti Says:
Hi,
I’m scheduled to have all 4 wisdom teeth removed (bottom left is growing almost horizontally) and I would like to enquire how much would this procedure cost at your practice? Also, will it be done under IV sedation?
Many thanks,
Siti
Posted on April 13th, 2010 at 7:13 am
Dr Fauziah Says:
Hi Siti,
Thanks for the email and comment!
4 wisdom teeth at a go usually would involve general anaesthetic and even some hospital stay … I don’t know if you would want to do that. I personally wouldn’t want that on me!
I usually remove the upper and lower wisdom tooth on ONE side at a time. This allows you to eat quite normally using the side that was not operated on and thus the whole experience would be quite good. This means I remove both wisdom teeth on the right or left side first, then after a few days (at least) the two on the corresponding side.
We do the minor oral surgery using only local anaesthesia as this really is enough. However for those who want sedation, I refer them to my colleague Dr Wong, who has his clinic well set up to handle sedation.
The cost of Minor Oral Surgery per tooth is RM600 in Klinik Pergigian Fauziah. This includes the surgery itself, diagnostic xrays, all necessary medications and the follow up treatment…. it’s a complete package!
If I am not wrong, Dr Wong charges about RM900 for each wisdom tooth surgery with sedation.
Please let me know if you need any other information or need to have an appointment. And do thank Farhaini for the referral on my behalf!
Dr Fauziah
Posted on April 13th, 2010 at 9:51 pm
carrisa Says:
Hi Dr. Fauziah,
I have a tiny hole at the side of both my molars they are like brownish in colour. Most of the time they dont hurt nor are they sensitive but sometimes i get this pain but it usually last for less than an hour. It is not specific to any tooth. I would like to ask your professional opinion whether i should get it fixed or leave it alone coz i’ve been to a dentist about this and she assured me that it was not a cavity…and what are the options for fixing it.
Thanks a lot for taking the time to answer my Q…
Posted on August 9th, 2010 at 6:05 pm